Prestige Digital provides digital products and custom services. Due to the nature of digital delivery, custom work, and the time required to begin a project, all sales are final.
We operate under a strict no-refund policy. Refunds, cancellations, exchanges, or charge reversals are not guaranteed and will only be considered when explicitly approved by Prestige Digital administration or where required by applicable law.
Custom website, design, development, and commission orders require a 50% upfront deposit to secure a slot and begin work. Once work has started, deposits are non-refundable.
If Prestige Digital declines a custom order before work begins, any deposit paid for that order will be refunded.
Customers are responsible for reviewing product descriptions, requirements, compatibility details, and all store information before completing a purchase. Opening a ticket, changing your mind, failing to read instructions, or no longer needing a product does not automatically qualify an order for a refund.
Unauthorized payment disputes, chargebacks, or fraudulent claims may result in immediate loss of support access, removal from our community, suspension of services, and submission of relevant order records to the payment processor.
For questions about an order, please contact Prestige Digital through our official support system before filing a dispute.