Prestige Digital — Privacy Policy

Effective Date: 08/10/2026
Business Name: Prestige Digital
Contact: discord.gg/prestigedigital

Prestige Digital (“Prestige Digital,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our store, purchase products or services, contact us, or interact with our Discord community.

1. Information We Collect

We may collect the following information:

• Purchase information: name, email address, order number, product purchased, payment status, billing details supplied at checkout, and transaction records.
• Account and support information: Discord username, Discord user ID, messages, ticket responses, screenshots, proof of purchase, and files or information you voluntarily provide.
• Custom-order information: project requirements, website details, branding assets, content, links, and other materials needed to provide custom services.
• Technical information: IP address, device/browser information, usage data, cookies, and similar identifiers collected by SellAuth, payment providers, analytics providers, or other third-party services used by our store.
• Communications: messages, feedback, reviews, and correspondence sent through Discord, email, social media, or support tickets.

Please do not send sensitive personal information, payment-card details, passwords, recovery codes, government IDs, or other confidential credentials through support tickets or Discord.

2. How We Use Your Information

We may use your information to:

• Process orders, payments, digital delivery, and custom-service requests.
• Provide customer support and respond to tickets.
• Verify purchases, prevent fraud, enforce our Terms of Service, and protect our store and community.
• Communicate about orders, updates, support, and service-related notices.
• Improve our products, services, website, support process, and customer experience.
• Maintain internal records, resolve disputes, and comply with legal obligations.
• Display completed custom work in our portfolio, website, social media, and promotional materials, as described in our Terms of Service.

3. Legal Bases for Processing

Where privacy laws require a legal basis, we process personal information as necessary to perform our contract with you, meet legal obligations, protect our legitimate business interests, prevent fraud, or with your consent where required.

4. Payments & Third-Party Services

Prestige Digital uses SellAuth and third-party payment processors to process checkout transactions. We do not intentionally store full payment-card numbers or payment-account credentials.

SellAuth, payment processors, Discord, hosting providers, analytics providers, email services, and other third parties may collect and process your information under their own privacy policies. We encourage you to review their policies before using their services.

5. How We Share Information

We may share information only when reasonably necessary:

• With SellAuth, payment processors, hosting providers, Discord, and service providers that help us operate our business.
• With staff or contractors who need the information to complete support, delivery, development, or custom work.
• To prevent fraud, protect our rights, enforce our Terms of Service, or comply with legal requests.
• In connection with a merger, acquisition, sale, or transfer of business assets, where permitted by law.

We do not sell your personal information for money.

6. Data Retention

We retain information only for as long as reasonably necessary to provide services, maintain records, resolve disputes, prevent fraud, enforce agreements, and meet legal or accounting requirements.

Support tickets, purchase records, and project materials may be retained after an order is complete when necessary for support, documentation, security, or legal purposes.

7. Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no online system is completely secure, and we cannot guarantee absolute security of information transmitted or stored online.

You are responsible for protecting your own accounts, passwords, payment methods, and Discord access.

8. Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, restriction of, or a copy of your personal information. You may also have the right to object to certain processing or withdraw consent where consent is the legal basis.

To submit a privacy request, contact us at [support email]. We may need to verify your identity before processing a request. Some information may be retained where required for legal, security, fraud-prevention, or recordkeeping reasons.

9. Cookies & Analytics

Our store and third-party providers may use cookies, pixels, logs, and similar technologies to operate the store, remember preferences, prevent fraud, measure traffic, and improve services.

You may control cookies through your browser settings. Disabling cookies may affect certain website features or checkout functionality.

10. Children’s Privacy

Prestige Digital is not intended for children under the minimum age required to use the relevant platform or service. We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us without appropriate consent, contact us at [email protected] so we can review and take appropriate action.

11. International Users

Prestige Digital may operate through service providers located in different countries. By using our services, you understand that your information may be transferred to, stored in, or processed in countries outside your own, subject to applicable legal safeguards.

12. Links to Other Websites

Our website, products, or Discord server may contain links to third-party websites and services. We are not responsible for the privacy practices, content, or security of those third parties. Review their privacy policies before providing information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our store with an updated effective date. Continued use of our services after an update means you acknowledge the revised policy.

14. Contact Us

For privacy questions, concerns, or requests, contact:

Prestige Digital
Discord: discord.gg/prestigedigital